Episode 121. Interview with Abigail Tiefenthaler
Melissa: [00:00:00] Oh, hello, hello, friends. It's so great to be with you todaY and thank you for tuning in. I have a guest with me today that I'm really excited to introduce to you and we're gonna let her introduce herself, but I want to just tell how I met Abigail. She and I are both managing directors. She is in the Knoxville, Tennessee chapter with E Women Network.
And so we met, I think we met earlier or really got a chance to get to know each other earlier this year at the Platinum Summit in Newport Beach, California. And one thing I love about Abigail is she loves good food and good restaurants. So, so I knew instantly that we were going to be good friends.
She invited me to go out to dinner with her and another friend of ours. And we had such a great conversation and we're going to I had a chance to get to talk to her in Dallas again. And after that I was like, I have to have her on the [00:01:00] podcast. Cause we have these really rich conversations about marketing and sales.
I think would really benefit all of you listening. So Abigail, please introduce yourself to the audience and then we'll dive right in. No. The question is always how far back do you want me to go? I am really great stories of the early years, which I'm gonna ask you about that in a little bit. So
Abigail: I'm Abigail Tiefenthaler.
I'm known as a leverage and launch strategist. I work primarily with female coaches and consultants, and I have a business partner whose name is Tammy Crea. She lives in Minnesota. I live in East Tennessee. And we create marketing that drives sales. So it's a very strategic type of marketing that helps lead into more sales conversations.
And the thing about, um, you know, I always say I'm a one trick pony because I've done marketing really client getting my entire career, the first [00:02:00] 15 years in corporate and then the last 26 as an entrepreneur. So we understand the marketing and sales conversations. Probably better than most.
Melissa: I love that.
Yeah. And I I wanted to ask you to tell us your story of how you got into this work and cause you have really great story. You were kind of born into it. So tell us,
Abigail: I was like, there's a lot of DNA in me. That's all marketing related. My mother actually worked at BBD and O in New York until she had me.
And my dad was at BBD and O as well. And then after my second brother was born my mother started a marketing consulting business out of the house. So I grew up just immersed in the marketing world. My dad was involved with products that we use today, the launch of them. And my mother focused on fulfillment.
So they had a lot of. Clients between them and my dad would [00:03:00] refer clients to my mom. My mom would refer clients to my dad. So it was a lot of dinner talk around the, around it. And I, when I was in high school, my guidance counselor asked me, he goes, are you going to college? And I said, yeah, I'm going to go to college.
Cause what are you going to go for it? I, I looked at him like he had seven heads. Cause I just couldn't imagine doing anything other than marketing. Yeah. So today I usually will say. If there's somebody out there who's been doing this longer than I have, and has, you know, the breadth of experience, because I've worked in advertising, I've worked in marketing, I've worked in direct mail, I've worked in promotion I've worked on the client side and product management.
And then stayed abreast of, you know, what's happened since social media and the internet have really taken over. I always say, you know, bring them on. I'd like to meet them. So
Melissa: yeah, yeah. I love that. One trick
Abigail: pony.
Melissa: And I love that [00:04:00] perspective because you know, and this is what I tell my clients all the time is that there are certain things about marketing and sales that have never changed.
Like there's certain fundamentals. Yes, the tools that we use have changed, but the fundamentals have never changed.
Abigail: Exactly.
Melissa: So I would love to hear from you, like, what do you see as those fundamentals that you love to teach on?
Abigail: I, the fundamentals are the strategy, the structure, And then the paths to the tactical implementation.
I think most people mistake strategy and tactics because the words are misused. And all of that deep work that goes into helping identify the audience, the message, the offer. The path, you know, the overall you know, ground path is done in the strategy development. The research is all done. The validation that, [00:05:00] you know, testing is all done in the strategy.
And in my personal perspective, I think what's happened today with so many People going into entrepreneurship and starting their own business is that they want to get it out there so quickly that they often will skip those steps because they feel they can navigate their way through it. And that's a huge challenge because number one, they don't really know how to navigate through it.
They, so they don't go deep enough to ask the question 17 different ways to understand at the root what they're trying to convey. And then there's trying to identify the steps they need to do. And they often miss the small nuances that are discussed in the strategic part of the business. I mean, I have it easy because I'm the strategist on the team.
Right. I've, I, I'm that big [00:06:00] picture and I want to make sure everything is aligned where Tammy has invested tons of time and lots of dollars to really understand the nuances of tactical implementation. So that's. You know, the, the, that's the, I think really how what's often missing and what the most fundamental part of marketing is, is understanding the strategic questions that you need to be asking.
Melissa: Yeah. Yeah. So what would you say now is like your zone of genius? Like what part of this do you love your work? Do you absolutely love?
Abigail: Oh, I, well, I like a lot of it. I mean, I've been one of those few people that have never really felt like I've worked a day in my life because I've always pretty much done what I'm good at.
And yeah. It's, it's about helping a person, [00:07:00] a business pull out their secret sauce. It's about helping them understand that if they stand in the power of them, whatever that power is, the confidence, the courage, the ability to be consistent, the, the, the You know, lack of questioning there. Why just goes away all of, all of the fears about making an offer and getting themselves out there and being visible and developing those relationships.
They, they, they just all kind of. happen naturally. So really getting to the root of answering those questions, who they are, what they do, why they do it, who they do it for and why they need it. Because oftentimes nobody's really thought about it on their own. They, they think they they've thought about it or they've really thought about the big picture.
But getting somebody to hone down and say, [00:08:00] I understand now why it's so critical to Especially if you want to be doing things virtually, right in the old days, we would meet somebody at a chamber meeting or we would cold call, or we would be speaking at an event and at a conference and we would get to know people and they would see how we talk to other people.
They would see, maybe we would meet them at a church or in a soccer field with our kids. Like they would see who we were and get to know us. And we'd have multiple conversations that you don't even know you're kind of having, right? That's the, the beauty of that in person relationship building. Or even if in the old days of cold calling, you know, you'd pick up the phone, you'd ask to talk to the marketing director of a company and you'd say, Hey, you know, I, I'd love to help you.
Can, You give me an idea of what's going on, but that would happen over a period of time and they take your [00:09:00] call and they get to know you today. You are dealing with a very cold, very cold and somewhat cruel internet world, right? Where your first point of contact could be an email. It could be a DM, it could be a social media post.
And now you know that, that you only are seeing a small little snippet of who that person is. Transcribed So it, you know, it, it can to me, that's been the fundamental change of why sometimes we don't go deep enough in the strategy is we're always, again, trying to react, you know, to that.
Melissa: Yeah, absolutely.
And I think there's so even more noise. out there that people are constantly getting bombarded with, right? That we have to consider as marketers and helping people to kind of break through that.
Abigail: Yeah.
Melissa: That's why we have
Abigail: to be disruptive. We have to be [00:10:00] authentically disruptive. Ooh, I love that. You know, we, we really have to, and that's where This understanding of who we are, the problem we solve and the people we work with, we have to be authentically disruptive.
I truly remember back in, you know, New York city advertising in the eighties and I, I was always in business development. I was always the person that was willing to pick up the phone and cold call. And I would have, you know, somebody say to me, well, how many times have you reached out? And I go, Oh, you know, I've reached out three or four.
Stop. Stop. Stop. Because now you're hounding and I was smart enough or intuitive enough. I'm not quite sure which to know. Oh no. After three times, they're just learning my name, you know? So today that is. multiply, I don't know, by, by tons. I don't really know what the numbers are. Right. So that when people talk about follow up and they talk about consistency and they talk about reaching out, you [00:11:00] know, we will tell a client when we're working with them that we want an 80 sequence nurture email, you know, 80 nurture email sequence.
And there'll be like, what, well with AI today, that's not really an issue, but because. Just being there 6, 8, 10 months later, your email is going to get noticed because all of a sudden you're the one that's consistently in their inbox. If you haven't subscribed, you know, kind of thing, but that three, in my opinion has now gone to, you know, 30 or 40.
Melissa: Yeah. Yeah. And I love to teach that too, around email marketing. It's like, it's okay if not everybody opens every email that you send them, they're still seeing your name pop up in their email and their inbox every Monday or every Friday or whatever it is. It does. It creates that trust.
Abigail: Yeah, I agree. And I, [00:12:00] I, I don't think there's any better media that can be used.
Other, you know, be like, I still think email is a phenomenal way to ultimately get clients online. When you're in there for the long haul, you know, and to be the same and, and to show up and, you know, play with your subject matter, subject lines and be short and then be long and, you know, mix it up a little bit.
But we really do need that many touch points. I mean, not necessarily 80 people will say, Oh, you know, it's 12 to 15 and I'll say, no, it's probably more like 30 because you're right, that noise, you've got to stand above it. Rise above it, I should say.
Melissa: Yeah. And I think we often as entrepreneurs are thinking about our goal this month or this quarter, really, we have to be thinking about the long game.
And that's where that 80 comes in. Cause you're like, we're in here for the long haul. We [00:13:00] might not get this person, you know, to reach out or respond to us and engage with us this month or not even next month, but I have a mentor of mine that talks about the three year bicycle. Like we're thinking about.
You know, nurturing relationships now for people that aren't even going to buy for another three years, possibly.
Abigail: Exactly. Cause you don't know where they are in their decision making process. And, and it's absolutely true. We had a client come in a couple of years ago and she said it was on the 53rd email.
And she said, I feel like I know you, you know, because of that conversation that we were having one way with her. Where she got to get an idea of our sense of humor and, you know, what was important to us.
Melissa: Yeah.
Abigail: So, but it's absolutely true.
Melissa: Yeah. So with all of those touches, how do you recommend thinking about them?
Because we know we're not going to be like sell, sell, sell on every [00:14:00] single one. And that long game is like, It's a relationship building. So how do you recommend we build those relationships?
Abigail: You know, part, part of it is really a little custom to the client, right? You know, I've, we've worked with clients that don't mind sending out an email a day or three emails a week and others who are like, no, I don't even want it once a week, you know?
So the, the paths are often a little different, you know, we're all walking at slightly different paces. if you will. And the, the process within the Email or social media posting is to give them enough information so that they understand that problem isn't going to go away on its own until they address it, whether they address it with us or whether they address it another way,
Melissa: we
Abigail: have [00:15:00] to remind them of what they're resisting.
And we use case studies, testimonial, mini trainings, just short little notes. You know, we, we follow up to an opt in series. But again, part, part of the importance of creating a good, a good You know, product launch, right? A campaign to support a launch is that you have to know ultimately where you want them to go.
You have to know the thing that in a perfect world they would be purchasing or working with you to, to, to solve, right? That problem. And then everything gets backtracked from that. So you now have your lead gen piece. That could be a conversation that goes into some type of freebie. And then over the course of time, you could have a workshop.
You could start offering a live, whether it's free or whether it's low end. You know, low, low priced just to get people to say, well, you know what? I see what she's like on [00:16:00] paper, or maybe I've seen pictures of her or whatnot. I now want to, how is she going to interact with me specifically? How, how are we going, you know, how, how does she approach this problem from, you know, the way she solves it?
So I think I'm answering your question in that. The path is, is a little bit different for everybody, which is one of the reasons why I don't think marketing can be templated. You know, I think it's really hard for somebody to pick up a template and go, Oh, I can run with this. You know, it's not an accounting system or an inventory system, right?
Right. You have to understand not just what you're trying to accomplish, but who you are trying to accomplish. While you're trying to accomplish and then what's the buying cycle, the buying behavior of that prospect. Yeah,
Melissa: I think that's so important. I love that. You can't [00:17:00] really template marketing. I know all those people that have downloaded, you know, templates are going to be like, darn it.
But I agree though.
Abigail: Yeah. I mean, when they get to a certain level of, of savviness or, or sophistication, and they understand the templates can be helpful because they will be good sources of inspiration. But I just don't think marketing is plug and play.
Melissa: Yeah. Because it really is about creating a relationship and it is about your.
Energy and the client's energy. And I mean, especially for the people, the type of clients that we're helping the trust based service based businesses it does have to be more personal. Yes,
Abigail: I agree. I agree with you.
Melissa: And so on that note, it brings up to me kind of a, you know, new topic around AI. I know you mentioned AI earlier and where do you see, or what are your thoughts around personalization and AI [00:18:00] and how that kind of all fits together?
Abigail: I'm excited for it. I mean, for the person that I'm the teammate that's always resistant to change because I'm like strategy never changes. I don't need to worry, but I think AI is a game changer. And I think the automation, some of the platforms that are out there have just helped transform business. I go back to my early days as an entrepreneur when I was building a seven figure business.
And I, I, Had some of this stuff been around, I don't know what I could have accomplished, you know, because I wasn't a one person show. I was a one person plus automation show. You know, everything I did was manual. I did all my my phone calls manual. I did all my record keeping manually. I did all my follow up manually, you know, was one off.
Right. So I didn't do email sequences and [00:19:00] things like that. So to me, I think AI is great. The challenge with AI is learning how to work the prompts and then getting it to really understand the voice of your prospect, your voice, and then what the prospect needs. So that's the, you know, you still need experts who are helping you navigate that because They just understand the technology better.
Melissa: Yeah. Yeah. That's yeah. It's, it really is a game changer for sure. So in talking about automation, like how, how are you using that as the secret sauce in your marketing campaigns?
Abigail: We do a lot of cold outreach and we, you know, have. identify different platforms that work better than others. So it's been a testing year, you know, for the, for the most part of finding the platform that [00:20:00] LinkedIn doesn't want to knock, you know, put, put you in jail for it's finding the one that allows you to go a little bit deeper.
Yeah. You know, beyond first level or second or third level contacts, but how do you borrow audiences and how do you use LinkedIn to identify email? And, you know, there's, I mean, some of this stuff has been out there, but the the tools have become more and more sophisticated. So I, I think that's one of the things that's Been a little bit of a game changer for our business specifically is again, Tammy investing all of this time and to understand, well, if I do this and this and this together, I now have, you know, more reach.
I've got more depth. I've got more, I can be more specific in the audience I'm targeting. So it's kind of a little bit like the Facebook ad world where if you just go and use the insights. You're only going to get so far, [00:21:00] but a good Facebook ad expert knows how to uncover more ways of pinpointing, you know, and being more specific in the audience and the where timing and, you know, all of those things that come to play in the online world.
Melissa: That's cool. So so you mentioned LinkedIn. Tell me how you're using LinkedIn or how you found LinkedIn to be effective. Well, I, you know, I think
Abigail: cold, cold outreach is one of the ways we use LinkedIn. We use it to scrape emails. We use it to increase visibility and increase connections because then we can invite them to events.
I mean, LinkedIn events can be very effective. We can borrow other audiences. So if you have. you know, hypothetically a life coach that does not have a huge reach on LinkedIn, [00:22:00] but there is a, another life coach that has a bigger reach and does what you do. You can, you know, kind of bar and people have done that for years.
Right. You know, so you can do that authentically, of course. So that, but those are some of the things that, And then I guess to go deeper, you'd have to talk to Tammy. Remember, I'm the big picture,
Melissa: right? That's Tammy's zone of genius.
Abigail: That's her zone. That is truly her zone of genius. Cause it is not mine, but I know we use, I mean, everything we do is, is automation.
We. We come up with the idea and then how do we implement it? And what are the tools that are best used to implement it? And that's what marketers do, right? I mean, the, the, the old days of marketing you know a company would create something and then they would bring it to an agency and go, okay, what do we do with it?
Melissa: Yeah.
Abigail: Right. [00:23:00] You know, my dad was a part of helping, I think it was DuPont, create a marketing department. Like they didn't have marketing departments, you know, back in the six fifties and sixties, you know, you, you had people who sold, but then to understand the nuances of how do you deal with shelf space and how do you deal with merchandising and how do you get the sales team on board, right?
All of those things now translate into. 2024, you still have a lot of little pockets that have to be addressed. And that again, is another reason why you have an entrepreneur who's trying to do it. They go right to selling it as opposed to really understanding, well, wait a minute, if I sell it this way and I have to deliver it this way.
Yeah. My messaging has to be this way, right? You know, and so they're trying to figure that out on their own and they're not easy puzzle pieces to put together because they're all test based.
Melissa: Right. It's all an experimentation. [00:24:00] Yeah. A little science experiment. All marketing is research is what I say. Yeah.
And testing and changing things up. So what do you see from your perspective as the biggest challenge with marketing and sales today?
Abigail: Well, I mean, I think we've talked a little bit about some of the challenges. I think there's really not a true understanding of what marketing is. I mean, again, marketing is really a research based discipline and it's about asking questions that you have to go deep enough to understand.
The response and asking that question again and going, why is this important? Why is this important to get to the root of it? So I think that's part of it is there's You know, without using the word like every, every entrepreneur needs an agency, every entrepreneur needs somebody who understands marketing.
And that's not always the case. And here's the thing. There are [00:25:00] corporate, you know, people who come from corporate who are building businesses and they may say, well, I know what the marketing team does. But they know what the marketing team does from the weekly roundtable conversations. They really don't understand all the nuances to it, number one.
I think number two, there are so many experts out there that are they're, they're really, they're not subject matter experts. They're skillset experts.
Melissa: Hmm. So
Abigail: people will buy a Facebook ad expert, but they may not be ready for Facebook, or they may not be ready for ads. Right.
Melissa: Yeah. You
Abigail: know, and they will buy an email solution, or they will buy a course creation solution, and they don't really know what they need, so they'll, they're still buying out of order.
And they're still buying programs or they're buying [00:26:00] something that they think is going to give them what they need. But there's nobody who's looking at the bigger picture going, how does this all weave together? Where, where is the pattern? You know, how, how am, how am I showing up on social media? How am I showing up in email?
How am I showing up in person? How am I showing up when I speak? You know, the book I wrote, does it relate to everything I'm doing? Right. There's, there's nobody that's kind of looking at the top going, is this a breakfast, lunch, or dinner? Because I can't tell from the food that's on the table.
Melissa: Yeah. Yeah.
So I love that. So just to kind of bring it down to to back to kind of back to the basics, so if I'm a brand new consultant, I've. Say I've come out of corporate and, you know, I want to consult now and offer my skills and knowledge and experience to other businesses. And I'm going to [00:27:00] hang my shingle out and maybe I've got a client or two already, so I've got some money coming in.
But yet, as I think about growing this, I have no idea what to do in terms of marketing and sales. What are your first few B, what? How would you suggest I move forward?
Abigail: Well, I think the number one thing that we wanna do is find out really what type of business they wanna have. Mm. Right? Where, you know, we wanna go back to the beginning.
So even that vision, mission, value, how do I wanna spend my day? What type of client do I wanna work with? Is a good place to start. How much money do I wanna make? Mm-Hmm. . You know, because now we can say, all right, so these are the skill sets that you possess. And now what we have to do is package that we have to figure out in their opinion, what the client needs that works for them, not what they want the client [00:28:00] to buy, right?
They really have to be client centric. So once we can figure that out, then we can, I'd say, okay, well, what does that audience look like? And where is that audience? How do we, you know, like, where do they hang out? What's the messaging? What's the problem we're solving? We have to start asking all of those type of questions to build something forward.
But we kind of need to know where we want to go.
Melissa: Yeah. I think that's such a great question because, you know, a lot of solopreneurs, they start, but they haven't never really thought about where they want to, where they're going. Do you want to just stay solo? Have a nice, you know, small stable of clients, make good money.
But you're not like building to having a team and, you know, international reach and such and such and such. So yeah, it's a really a great question and sometimes we don't know the answer [00:29:00] and that's okay. But it's like, what do you know now? Well, that's right. What do you know
Abigail: now is, is a great way to position it.
Because ultimately, once you've worked with a couple of people. That are not, not in your, well, maybe they're in your warm circle, right? Maybe there are people that you, they know you and they go, Oh, I'd love you to help me with X. You might say, you know what? I really don't want to be doing that. Or that's not my secret sauce or wait a minute.
I didn't know, like, I want to do this. I don't want to do everything else that's included. So they have to, the entrepreneur has to be willing to be flexible, to be coachable and. The reason I, you know, again, I'm a little bit of a marketing and a client getting snob. I will admit that where people will say, no, you need the structure.
No, you need the offer. I'm like, you need to get out there and start talking to people, right? Whether you're talking to them on social media, from a stage in person, through email, through cold [00:30:00] DMS, you've got to start figuring out what's working.
Melissa: And that's
Abigail: one of the things that we do is we do small.
That's why we like cold outreach because we can do small batch testing. Well, nobody wanted, you know, this freebie. We need to like, what is the problem we're trying to solve? Nobody this messaging, this, you know, the, the headline, right? Why is the subject matter not getting, you know, the, the email, why is it not getting opened?
So, but if you're doing this on your own, right, why they would hire somebody like us or somebody like you is that they know it's a process. And they know that process is going to have starts and stops and they need, they need to say, okay, well that didn't work now. What do we do? Right.
Melissa: Yeah. Yeah. And a lot of clients, a lot of women that I talk to will get to that sticking point and I'll take it personally like, Oh, this means I'm terrible at this.
I can't do business. I [00:31:00] probably should pack up and you know, get another job or whatever. Right. Right. Right. Right. Right. But we do, we have to remember it's an experimentation, right? It's all about experimenting. And I think that's the beauty of networking and getting out and talking to actual humans and having that face to face feedback because, you know, it allows you to deliver your message, deliver your offer, tell people what you do a hundred different ways and see.
You know, what resonates with people? What do they understand? What do they want? How, you know,
Abigail: and
Melissa: that's
Abigail: not your friend and it's not your family. And you know, that's the, the challenge is, is that you have to be able to stand bold in You know, you have to look at somebody and go, I really want to work with this person.
So what do they need to hear that I can deliver authentically? What do they need to know that will help them understand who I am? [00:32:00] Not, I want to, you know, just start talking away. That's why I don't like to ever be the first person to say what I do when I'm in a community. Because you know, marketers are a little bit of a chameleons, right?
Well, you know, we, because if we're going to say, Oh, you know, I create LinkedIn and somebody is like, well, I only network in person. That doesn't mean we can't help them. It's, we want to be able to help give them value. And Taylor, the conversation just, and so sometimes not being the first person allows you to kind of read the room, if you will.
Melissa: Yeah, no, I've heard that before. And I think that's such a great idea. And it really challenges your mind to be able to adjust to what other people are saying, you know, and you can even use stories that they might tell or whatever, to explain how your, how you help people and what kind of work you do.
Abigail: Right, exactly. Right.
Melissa: Yeah. So, [00:33:00] and that kind of veers off into sales. So tell me in your opinion, how does sales and marketing differ?
Abigail: Oh yeah. I have a, to me, marketing is one way communication designed to drive decision making. Plain and simple. You know, I don't know what the AMA says or what some marketing expert says, but I'm a marketing expert and that's what I say.
It is one way decision, you know, communication designed to drive decision making. So all of the posts that you make, all the emails, every time you get up and do a 32nd at a networking event, when you're at a conference, it's really all to get somebody to turn around and go, I need to know more. Sales is a two way conversation designed to help get to clarity, designed to help somebody understand at the core how you can help them specifically, and whether they're a yes, a no, or a maybe, or a not not maybe, [00:34:00] but yes, no, or not now.
You know, we want, we want clarity at the end of a sales conversation. We're at the marketing, at the end of a marketing conversation. We want to know that we've brought them closer to sales or have them decide, no, I'm, I'm not. This is not for me.
Melissa: Yeah. Yeah. So tell me about how you work with your clients.
And I know you have a new membership that you have launched and how that kind of fits into this marketing and sales conversation.
Abigail: Yeah, so this came about kind of in a quirky way. But you know, when we first started our business five years ago, we were providing marketing support and we had a sales trainer who would come and work with our clients to give them the confidence to, you know, take the sales calls as we were bringing people, you know, getting appointments for them.
And what we found out is people who don't like to sell really don't want to be taught [00:35:00] how to sell either. So we said, you know, we're going to do is we're going to take over the sales part. So we created a product called closers on demand We still offer that it's for the coach or consultant who can't, don't, or won't take their own sales and really, you know, needs that space freed up in their mind and time, you know, off their calendar.
We do it with other women that we've met over the years who we've sold with. you know, during various contracts that we've been a part of. So that's kind of fun, but we also realized that a lot of these people were doing their own marketing. And so the challenge with selling when you're not doing the marketing is that.
You don't really know who's going to end up on the other end of that zoom or phone call. And so we expanded into lead gen. And then we said, we had a lot of people who were like, you know, I just really want to understand how to do it. And so the grow method training [00:36:00] lab was created as a, as a membership community, no contract where you can come and you can learn the four pillars, which are strategy, content a technical, you know, how do you, how do you hobble this together or what platform works best with this platform?
You know, when you're putting, when you're putting together those launch sequences or those funnels, if you will. And then the fourth pillar is the whole concept of implementation and tactic base. Let's put eyes on our business. Let's talk about it. Let's be in this mastermind format. So. That's how it was created to really help primarily female coaches and consultants Get more comfortable being community.
No, they're not alone. So like you said when they get frustrated because they think it's them We can say no, no, no, it's the platform. No, no, [00:37:00] no. It's the it's the funnel. No, no, no It's or yes, you know what? You're stopping yourself. So that's that's what was built in. Well, we have two levels We have an essential level which is you know, all about community And yes, there's eyes from Tammy and I on 40 years of marketing and business development as well.
Although all of it has been in the entrepreneurial space. So she really does understand strategy. She understands strategy better than I understand the tech, the tactical part of it. Right. And then we have a a elite model, you know, elite membership where you get additional one on ones. But it all starts in onboarding because it is not a one size fits all.
And we want to be able to channel you into the right direction. So one of the things that we do include, whether you're at the elite or whether you're at the essential is we include [00:38:00] an extensive, Kind of where are you? Where do you want to go? Why are you doing this? And why are you not doing this?
Conversation so we can create a path that works for them.
Melissa: Nice. I love that. So good.
Abigail: Thank you.
Melissa: So good Well, it's been so great to have you here Thank you so much for your time, and I can't wait till we get to sit down and have dinner again together in person Our next event that we'll be at together, but so in the meantime, we want to keep in touch with you.
Where's the best time? Where's the best place to keep up with what you're doing and follow you. You're
Abigail: going to have my name right on where, so here's the beautiful thing about a name like Abigail Tiefenthaler. There is only one of me. I am on LinkedIn. I am on Facebook. I am on Instagram, but. It'll take a while for me to get back to you.
So Facebook and LinkedIn and savvy sales strategy. com is our [00:39:00] website. You can always reach us there. I think we actually even have contact information, you know, in, in all of those on all of those platforms.
Melissa: Yes. And we'll link all that up in our show notes and because. Tiefenthaler is not the easiest name to spell, but once you see it, you'll be like, Oh yeah, of course.
So it
Abigail: was a test on the second date. My husband was like, can you spell my name? And I think I failed. I can't remember because you just like wanted to go T E E. You know, like you, you miss some of the, you miss some of the letters or something. I don't, I don't remember it was 36 years ago. Well,
Melissa: at least you know how to spell it now.
That's all. That's it. I do. I do. And my
Abigail: kids learned, you know, we have two daughters that are now adults and they learned how to spell it fine. So I guess if you're raised with it, it's a whole lot easier than when you're coming to it at age 28. Right. You know? Yeah.
Melissa: Yeah.
Abigail: Awesome.
Melissa: Oh, Abigail. It's so good to see you.
Thank you so much for your [00:40:00] time. I really appreciate you. Thanks for having me, Melissa. I really appreciate it. It's great to have you. We'll see you very soon.
Okay.
